Blog
Notes on building AI agents for real businesses.
Where your AI API bill goes, and how to reduce AI API costs
October 28, 2026If your business runs a chatbot or an AI agent, most of the bill comes from what you send the model on every call. Here's where to look first, and the order I'd fix things in.
What does an AI sales assistant do for a small business, and what should it never do alone?
October 26, 2026If you’ve been on my website, you’ve probably met Finn. He’s my AI assistant. He answers questions about what I do, and if it sounds like a fit, he books…
AI workflow automation: which workflow should a New York business automate first?
October 25, 2026The best first workflow to automate with AI is boring, frequent and easy to check. Here's how I pick one with a client, and the ones I'd leave alone.
AI consultant or AI agent developer? Which a New York business needs first
October 23, 2026An AI consultant helps you decide what to automate. An AI agent developer builds it. Here's how to tell which one you need first, and when you need neither.
How to use AI to grow your New York business
October 19, 2026Where a New York business owner should start with AI: find the one task that eats the most hours, hand it to an agent, and keep a person in charge of the rest.
What can AI agents do for a New York real estate office, and what should stay with your agents?
October 28, 2026An AI agent can answer renter and buyer inquiries at any hour, book showings and chase follow-ups. Here's what I'd hand over, and what I'd keep with a person.
Welcome to Shark Book
October 18, 2026If you’ve ever typed “how to use AI to grow my business” into Google at 11 p.m., hoping for an answer that isn’t a sales pitch or a 40-tab rabbit…
2026: The Year of AI Agents
February 15, 2026AI agents moved from demos to real work this year. Here's what they're good at and how I'd start.